EXPERIENCES · CCH 07
Private coaching with Dr. Shay and our team.
Some bags are easier to open with someone beside you. Coaching is the private room where you do the work at your own pace, guided by someone who has carried real weight and found the way through. It is the H.O.P.E. System, applied to your life.
Read this first
Let me be clear, because it matters. Dr. Shay is a licensed clinician, and that work lives at her clinical practice, not here. Coaching through THE Baggage Exchange is a separate, non-clinical service. It is not therapy, counseling, diagnosis, or treatment, and it does not create a clinician-patient relationship. Coaching supports your growth. It does not replace mental health care.
WHAT COACHING IS
Coaching looks ahead. We focus on goals, growth, and action. We name what you are carrying, decide what to set down, and build the next chapter on purpose. You leave with clarity, a plan, and someone holding you accountable to it.
WHAT COACHING IS NOT
Coaching does not diagnose or treat mental health conditions. It is not therapy, crisis support, or a substitute for care from a licensed provider. If clinical help is what you need, that is a different and important door. Dr. Shay and her team will help you find it.
If you are in crisis or thinking about harming yourself, please reach out to a licensed professional, or call or text 988 in the United States to reach the Suicide and Crisis Lifeline. Coaching is built for growth, not for emergencies.
How it works
Same exchange you see across the brand, slowed down and built around you. We move at your pace, one bag at a time.
You name what you are carrying. No performance, no fixing yet. Just an honest look at the weight.
We sort it into three piles: what is purposeful, what is questionable, and what serves no purpose at all.
What serves you comes with you. The rest gets set down for good. It does not go back in the bag, not even just in case.
Healing, Opportunity, Purpose, Empowerment, applied to your real life, with steps you can actually take between sessions.
Who it is for
You function, you show up, and you are tired of doing it under all that weight.
You are ready to make decisions and take action, with someone in your corner.
Not theory from the outside. A method built by someone who carried real weight and found the way through.
Meet the coaches
You will be matched with a coach who fits where you are. Every coach is trained in the H.O.P.E. System and leads with the same care.
SB
Founder · Lead Coach
Known as Dr. Shay, she built THE Baggage Exchange from her own journey of trading heavy baggage for a lighter life. She coaches from lived experience and the method she created.
TT
H.O.P.E. Coach
Tiki Taylor walks alongside clients with warmth and honesty, guiding them through the H.O.P.E. Journey at their own pace.
CS
H.O.P.E. Coach
Casandra Surma helps clients set down what no longer serves them and build forward with clarity.
Ways to work together
Every path starts with a free 10-minute consult, so we can make sure coaching is the right fit before you commit.
FREE
10 MINUTES
A 10-minute call to see if we are the right fit. No charge, no pressure.
START HERE
$275 · ONE 75-MINUTE SESSION
A single focused session. Open one bag, get clear, and leave with a next step. A clean way to feel the work before going further.
GO DEEPER
$1,500 · 90 DAYS · OR 3 PAYMENTS OF $525
Six sessions over three months, with between-session support and the H.O.P.E. workbook. Steady, private, and paced to you. Our core offer.
ALL IN
$3,500 · 6 MONTHS · OR 6 PAYMENTS OF $625
Twelve sessions with priority access, the full H.O.P.E. Bag, a VIP kickoff, and a retreat or workshop credit. A season of real change.
BY CONSULT
BUILT AROUND YOU · LET’S TALK
Not sure which fits, or want something tailored? Start with a consult and we will design the right room together.
Prefer a group to one-on-one? The Carry On Workshops are group coaching led by Dr. Shay, the same H.O.P.E. work in a room of women doing it together. A one-day intensive for when you want the room, not the private session.
Payment plans are available on The Journey and The Intensive. These are founding-client rates, held for current clients as the program grows.
Your move
One conversation tells us if coaching is the right room for you. No pressure, no script. Just a real talk about what you are carrying and where you want to go.
COACHING IS NOT THERAPY OR CLINICAL CARE